Privacy Policy

The Ticket Line has created this statement in order to demonstrate our firm commitment to privacy.
The following discloses our information gathering and dissemination practices for our web site.
Information Gathered & Tracked
We use your internet protocol address and browser type to help diagnose problems with our server and to administer our Web site. This means that a user's session will be tracked but the user will remain anonymous. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information. This means that although your IP address may be associated during your session it is not permanently associated with any of your personal information. You can browse our site without entering any personal information and therefore remain anonymous during your visit.
We hope that all of our visitors will register with us so that we can learn more about our valuable customers and keep them updated with our newsletter. If you would rather not receive the newsletter, but would still like to register, please indicate your preference by marking the appropriate box presented on the registration form.
As our site develops, we may add new features, change the type of information we gather or the methods by which it is gathered. Any changes we make will be reflected in this privacy policy, so be sure to check back periodically.
TheTicketLine.com uses cookies to store and sometimes track information about you. A cookie is a small amount of data that is sent to your browser from a Web server and stored on your hard drive. The server that placed them there only reads cookies. They are unable to execute any code or virus, and they cannot contain any personally identifiable information that you do not voluntarily supply.
Generally, we use cookies to:

  • Remind us of whom you are in order to deliver to you a better and more personalized service from both advertising and an editorial perspective.
  • Recognize you and your access privileges and shopping cart to theticketline.com
  • Our site's optional registration form requires users to give us contact information (like their name and email address). We use customer contact information from the registration form to send the user information about our company. The customer's contact information is also used to contact the visitor when necessary.

Use of the Information this site Gathers and Tracks
Our site uses an order form for customers to request information, products, and services.
Contact information from the order form is used to send orders and information about our company to our customers. Users may opt-out of receiving future mailings.
Financial information that is collected is used to bill the user for products and services
We run contests on our site in which we ask visitors for contact information (like their email address). We use contact data from our contests to send users information about our company.
Security
The Ticket Line website has security measures in place to protect the loss, misuse and alteration of the information under our control. All transactions must be placed with a secure browser for customers to take advantage of this.
The Ticket Line will not sell or give away and personal information that is kept in our database. We will not disclose any of your personally identifiable information with third parties except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it.
Opt-out Policy
Our site gives users the options for removing their information from our database to not receive future communications or to no longer receive our service. Upon request, The Ticket Line will remove you and your personal information from our database, thereby canceling your registration; or correct or update any personal information you have provided. Our site gives you the following options for changing, modifying or cancelling personally identifiable information previously provided:

  • Send an email to info[at] tickets@theticketline.com
  •  Opt out option at the bottom of e-mail newsletters
  • Call the following telephone number 416-924-2444 or 1-(800)-681-7314

Correcting/Update
The Ticket Line site gives users options for changing and modifying information previously provided.
Contact Information
If you have any questions about this privacy statement, the practices of our site or your dealings with our site, you can
The Ticket Line
920 Yonge Street, Suite 212
Toronto, Ontario
M4W 3C7

By Phone
800.681.7314 (toll free)
416.924.2444 (local)
By Fax
416.924.8750
By Email
tickets@theticketline.com

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